In the age of the smart phone，there seems no reason to ask questions about：the weather forecast，a business's phone number or directions，which can all be（1）
easily
easily
（easy）found on Google，but very often people （2）
actually
actually
（actual） ask these things by（3）
making
making
（make） a call．Your answer may be replied to with a thank-you e-mail．
This isn't the first time that great changes（4）
have taken
have taken
（take） place in our manners due to technology．In （5）
the
the
late 1870s，when the telephone（6）
was invented
was invented
（invent），people didn't know how（7）
to greet
to greet
（greet） a caller．Often there is just （8）
silence
silence
（silent）．Alexander Graham Bell，the inventor，suggested that people（9）
say/should say
say/should say
（say） "Ahoy"，but finally "Hello" went out，the greeting used in everyday face-to-face communications now．
Try to be respectful no matter（10）
whom
whom
you communicate with．Just keep it in mind that politeness never goes out of fashion．
