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691.
發(fā)布:2024/5/23 20:38:36組卷:2引用:1難度:0.7692.We first build up a detailed
發(fā)布:2024/5/23 20:38:36組卷:1引用:1難度:0.9693.I can hardly imagine Peter
發(fā)布:2024/5/23 20:38:36組卷:4引用:1難度:0.9694.
發(fā)布:2024/5/23 20:38:36組卷:2引用:1難度:0.9695.Hotels should be as good as their guests think they are.Guest satisfaction is quite important to any hotel.(1)
(2)
In today's world where everything is available on the Internet,customers tend to get their first information about the hotels online.The guest experience begins long before they arrive at the front desk to check in.
Know your customers.
Customer satisfaction is more than just a smile when you greet them.Knowing the customer base is what matters the most.Connect with your guests before they arrive at the front desk. (3)
Train your staff.
(4)
Respond to guest feedback(反饋).
The hotel industry can be a tough one with requests and complaints coming in online,by email,phone or in perjye.ain.So it's important to actively respond to guest feedback. (5)
A.Use social media to learn more about them.
B.A good website improves the customer experience.
C.Hotels need to provide the guests experience as promised.
D.It's a must-have service that all guests expect when they arrive.
E.Every member of the hotel plays a significant role in the guest experience.
F.You can't make each person who stays in the hotel feel like they are at home.
G.When you do this,you are showing other travelers that you value the opinion of your guests.發(fā)布:2024/5/23 20:38:36組卷:5引用:1難度:0.5696.
發(fā)布:2024/5/23 20:38:36組卷:1引用:1難度:0.7697.
直到她開(kāi)口說(shuō)話(huà)我才認(rèn)出她是瑪麗。發(fā)布:2024/5/23 20:38:36組卷:1引用:2難度:0.7698.The market
發(fā)布:2024/5/23 20:38:36組卷:2引用:2難度:0.7699.From the evidence I must
從證據(jù)看,我敢斷定你錯(cuò)了。發(fā)布:2024/5/23 20:38:36組卷:1引用:2難度:0.7700.Dawn Sinclair graduated from college several years ago.She had been a successful model and (1)
發(fā)布:2024/5/23 20:38:36組卷:4引用:0難度:0.9
